Someone has just died
What to do first, who to call, and why you don't need to rush.
More answers →Learn
Most of what people know about funerals comes from someone telling them "that's how it's done". Here's what's actually true, in plain English. Start with where you're at, or browse everything further down.
Caring for someone at home
Home vigils, keeping your person cool, and keeping them close.
More answers →Planning ahead
Sorting things out now, so the people you love don't have to guess.
More answers →Just curious
How it all works, the words people use, and a few things the industry doesn't mention.
More answers →Worth a read
Cold Plates
Leikühl (pronounced lie-cool) is our new cassette cooling system. The name comes from the German Leiche, meaning body, and kühl, meaning cool.
Read more →A word worth knowingCollection
Collection is the term commonly used in funeral care to describe the process of taking a person who has died from the place where they are being cared for into…
See the glossary →Browse everything
Resources
Guidance and articles on planning, funeral care, and community support.
Go to Resources →FAQs
Answers to common questions about funerals, cremation, and what to expect.
Go to FAQs →Glossary
Plain-English explanations of funeral and death-care terms.
Go to Glossary →Support
People and groups who can help you through grief and loss.
Go to Support →Directory
Local services and people worth knowing, all in one place.
Go to Directory →Listen
One Day, our podcast. A card, a story, and the plain facts about death, dying and funerals.
Go to Listen →Can't find what you're after?
Give us a call on 0493 206 555. We're always happy to have a chat, even if it's just a question.